We believe online entertainment should be simple, transparent, and available in your own language. Scratch was built on exactly that belief.
The story of Scratch is straightforward. A few years ago, a group of young tech enthusiasts noticed that demand for online entertainment in Bangladesh was growing fast — but most platforms simply weren't built with Bangladeshi users in mind. English-only interfaces, foreign payment methods, and no way to get help in Bangla were real, everyday problems.
That insight is what gave birth to Scratch. The goal was simple – to build a space for the people of Bangladesh where they could enjoy online entertainment in their own language, through familiar payment methods (bKash, Nagad, Rocket), with complete trust.
What started with a small team, a handful of games, and a modest user base has grown into a platform with over 1 million registered users, more than 2,500 games and lottery options, and a full Bangla-speaking support team operating around the clock. The driving force behind all of it is one thing — the trust of our users.
Scratch launched its first version from a small office in Dhaka, reaching 5,000 registrations in its very first month.
Direct integration with bKash and Nagad, plus a mobile-optimized site launched. Users surpass 100,000.
Bangla-speaking Live Dealer tables and a full Sports Betting section added. cricket betting gains popularity on Scratch.
Scratch Android APK launched alongside a new digital lottery section. Daily active users surpassed 50,000.
A four-tier VIP system, detailed Sports Betting analytics tools, and the 1 million user milestone achieved.
Every decision has been made with the people of Bangladesh in mind
Scratch's website, app, and support team – everything is in Bangla. Game rules, bonus terms, payment guides – you'll never need to struggle through English. In the Live Casino, Bangla-speaking dealers talk you through the action. That's why Scratch feels like it belongs to you.
Deposits and withdrawals on Scratch require no foreign cards or crypto. Send directly from bKash or Nagad and your balance is topped up within 5 minutes. That convenience is what makes Scratch the most user-friendly platform in Bangladesh.
Every game result on Scratch is determined by a Random Number Generator and verified by independent third parties. Lottery draws are recorded on the blockchain. The Aviator game uses a Provably Fair system. No hidden mechanics – everything is transparent.
Scratch's support team is active even at 2 AM. Ask your question in Bangla, get your answer in Bangla – in under 2 minutes on average. No robotic auto-replies here; real people who actually understand your issue and work to resolve it. That's the promise of Scratch's support team.
When Bangladesh plays any cricket match, Scratch opens special betting markets. During Pohela Boishakh, Eid, or Victory Day, exclusive bonus offers are available. The content here is designed to reflect the spirit and celebrations that matter to people in Bangladesh.
Your personal and transaction data on Scratch is protected with AES-256 encryption. Keep two-factor authentication (2FA) enabled. Scratch will never ask for your password or OTP over the phone — this policy is strictly enforced.
Scratch's mission, put simply, is to ensure every person in Bangladesh can enjoy online entertainment on a level playing field – in their own language, with complete safety. To achieve this, we hold ourselves to a set of core principles we never compromise on.
Transparency isn't just a word we use — it's part of how we operate every day. Every game's RTP is publicly disclosed, all bonus terms are written out clearly, and there are no hidden charges. Users always know where they stand.
Responsibility is another core value at Scratch. Scratch is an entertainment platform, not a financial solution. We actively promote responsible gaming — daily budget limits, self-exclusion options, and support resources are always easy to access.
RTP, terms, fees – all information is disclosed openly. Nothing is hidden.
Responsible gaming isn't just a slogan. Limit-setting tools and support resources are always available.
Using technology to continuously build new and better experiences for people in Bangladesh.
The online entertainment market in Bangladesh is changing fast. The affordability of smartphones and mobile data has brought internet access to millions of people who had no such opportunity just a few years ago. From Dhaka to Cox's Bazar, Rajshahi to Sylhet – demand for mobile entertainment is everywhere.
Scratch saw this shift as an opportunity — not just as a business, but as a chance to build a platform that adds real value to people's lives. On Scratch, a farmer's son from Rajshahi or a tea garden worker from Sylhet can get help in Bangla, no English required.
Scratch keeps pushing the boundaries of technology — smooth Live Casino streaming over 3G networks, a full gaming experience with minimal data usage, and an app that runs on older Android phones. These are deliberate choices made with the realities of Bangladesh in mind.
Scratch is run by a diverse team — engineers, designers, data analysts, Bangla content writers, and support representatives, all working toward a shared goal. Most team members are Bangladeshi and personally understand what local users need.
Our support team is made up of people who love cricket, use bikiash for transactions, and know firsthand how frustrating it is when a deposit fails mid-match at 11 PM. That's why they don't just solve problems — they solve them with genuine empathy.
Scratch's development team continuously collects user feedback and improves the platform accordingly. Last year alone, over 200 changes – big and small – were made based on user suggestions. This feedback loop is what keeps Scratch a living, evolving platform.
There are plenty of platforms online that make big promises but fall short in practice. Scratch is well aware of that reality, which is why it focuses on proving itself through actions, not words. Every withdrawal is processed on time, every support query gets a response, and no winnings are ever withheld.
Scratch is fully transparent about licensing. All of Scratch's operations, conducted under an international gaming regulatory authority, are regularly audited. Game RNG certification, payment system security verification – all handled by independent third parties. Scratch doesn't just make claims; it keeps the receipts.
To learn more about Scratch or if you have any questions, get in touch with our support team: support@scratch.wine – Responses in Bangla, 24/7.
Scratch is more than just a gaming site – it's a trusted digital entertainment hub built for the people of Bangladesh. We work every day to make it better.
Scratch believes online entertainment should be a source of joy, not anxiety. A platform's success should be measured by how many users are happy – not by how many are harmed.
That's why Scratch lets you set daily and weekly budget limits — once set, the system enforces them automatically. The self-exclusion option allows you to temporarily deactivate your account for a specific period. It's not an easy decision to make, but Scratch always makes it a straightforward one.
Scratch's support team is trained to recognize when a user may be struggling. In such cases, they proactively step in to help and, where needed, direct the user toward professional assistance.
Learn More About Responsible GamingFrequently Asked Questions About Scratch
Over 1 million people in Bangladesh are already on Scratch. Sports Betting, Live Casino, slots, lottery — all in Bangla, all via bikiash.